Reauthorize QuickBooks Account

Occasionally, Acodei may lose its authorization to connect via API to a QuickBooks company. This is a common issue in many API-based integrations and can be resolved with simple steps. Here's a detailed guide on how to re-establish the connection:


Understanding the Issue:

  • API connections can sometimes be interrupted or invalidated due to various factors such as updates in security protocols, password changes, or system updates in either QuickBooks or Acodei.

Steps to Reauthorize Acodei's Connection with QuickBooks:

  1. Log into Your Acodei Account:
    • Access your Acodei account using your usual login credentials.

  1. Navigate to the top-left of your toolbar:
    • Once logged in, locate the section or page where your QuickBooks company is listed

  1. Re-add Your Company:
    • Select the option to re-add or reconnect your QuickBooks company. This might involve re-entering your QuickBooks credentials or confirming authorization permissions.

  1. Confirmation and Data Syncing:
    • After successfully re-adding your company, Acodei will re-establish the API connection with QuickBooks.
    • Your data should begin to sync automatically without further issues. This includes updating any transactions or information that may have been missed during the period of lost connection.
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