Mismatch in QuickBooks due to Missing Data
One of the most common payout errors on the data feed is related to missing data. Payouts contain data from various dates. A payout for January 10th might include transactions from January 6th, 7th, and 8th. As a result, if you join Acodei on January 9th, you will have a mismatch due to missing data on the January 10th payout. Acodei does not automatically retrieve the data for all dates in a payout.
This error is shown on the data by the message, "This would create a mismatch in QuickBooks due to the missing data."
To resolve this issue, you can order historical data for a particular month through the Acodei Data Feed using this button in the upper right:
Alternatively, if you only have a few payouts you would like synced and are on a paid plan, you can message us through your user portal, and we can sync unsynced payouts with this error for free.
Monthly / Annual Split Date of Stripe Payouts
Because payouts always contain data from a previous period, most users using Undeposited Funds will always have some unsynced payouts with this error.
A January 1st payout will contain transaction data from late December. How you handle a payout from the current year that includes data from a previous year is best determined with the help of a CPA. One alternative to avoid this issue is to utilize a separate holding account other than Undeposited Funds to capture transaction data.